• Demonstrated competence as an Addiction Counselor through advanced Certification.

• Competence in Addiction Counseling Core Functions; Clinical Evaluation, Treatment Planning, Referral, Case Management, Counseling, Client, Family & Community Education, Documentation, and commitment to Professional & Ethical Responsibilities

II. Evaluation of Counselor Practice

• Determination of evaluative standards as they relate to individual counselors' roles.

• Develop & maintain evaluation methods that are concrete, objective and measurable.

• Conduct evaluations through; observation, interview, questioning, performance assessments, client satisfaction questionnaires, outcome research, client record reviews and other evaluation tools & instrumentation.

• Assessment of counselor strengths & deficits, with written evaluation of "Professional & Clinical Improvement Needs".

III. Clinical Development of the Counseling Staff

• Developing individualized "clinical practice" goals & objectives with the counselor, and development of individualized strategies targeting clinical improvement needs of the counseling staff.

• Monitor progress towards goal attainment through supervisory interventions, education, and continuing evaluation of the counseling staff.

IV. Professional Development of the Counseling Staff

• Models and promotes participation in professional associations, compliance with ethical standards and advancement of education, credentials & competencies.

• Developing individualized "professional" goals & objectives with the counselor (which may include career advancement, education/degree or certification advancement).

• Monitor progress towards goal attainment through supervisory interventions, education and continuing evaluation of the counseling staff.

V. Supervisory Interventions & Education of the Counseling Staff

Interventions

• Ability to articulate the purposes of supervision to the counseling staff, clarify the goals and objectives, explain procedures and guidelines of the clinical supervision.

• Implement appropriate use of supervisory interventions in regards to; timeliness, supervisory ethics, client confidentiality and informed consent.

• Provides structured facilitation of group & individual sessions and other supervision activities.

• Ability to effectively implement structured interventions (role playing, role reversal, live observation & line supervision in therapeutic groups and video/audio taped sessions, case presentations & treatment planning reviews, facilitation of consultation with other professionals, and ability to implement varied methods of supervision; psychotherapeutic, behavioral, integrative, etc.)

• Implement Impromptu & Crisis Interventions such as arbitration/moderation in professional or personal disputes between the counseling staff, taking action on client grievances in accordance with state and agency policy, and giving guidance in aberrant treatment situations and crises in regards to legal, moral, and ethical responsibilities.

• Present concrete, genuine and specific feedback to counselors in regards to their conceptualization of the client needs and concerns, process of counseling services, personalization of counseling, transference & counter transference issues, ego clarification, and general performance & attitudes.
  
  

  Education

• Provide education through: inservice education to the counseling staff, coordinating trainings, and implementation of impromptu microtrainings. Elicit the expertise of individual counseling staff and implement peer training programs.

• Prioritizing dominant educational needs of the majority while providing specialized educational interventions to individual counselors through reading assignments or referral to outside trainings.

• Acquiring training accreditation when necessary and generating certificates and/or documentation verifying the training event and counseling staff participation.

• Utilize current research, current addiction treatment strategies, and contemporary education methods (media tools, audio/video equipment, overheads, etc.)

• Development & maintenance of an agency resource library; coordinating literary contributions, agency contributions, and acquisition of low-cost/no-cost educational & reference materials through federal & state organizations.

VI. Program Development

• Implementation of the Treatment Mission & Philosophy. Clarify, educate and orient the counseling staff to the Treatment Mission & Philosophy. Elicit expertise from the counseling staff to facilitate the ongoing developmental nature of the treatment program, mission & philosophy, proposing changes based upon current knowledge and understanding of addictions, contemporary systems of health care and societal/community needs.

• Facilitate continued development of the treatment program through: outcome research, treatment follow-up studies, client satisfaction reports, and supervision of program content, curriculum & treatment strategies.

• Conduct organizational needs assessments, develop organizational goals and objectives, monitor program progress and varied staff responsibilities.

• Develop & maintain quality assurance programming, elicit staff participation, develop standards based upon current understanding of addictions treatment and established state & federal regulations.

VII. Management & Administration

Central Information Server

• Develop and maintain agency policy & procedure manuals. Disseminate up-to-date policy amendments, additions and deletions.

• Provide Central Information Services (computerized or centralized information of client data, policies & procedures, memorandums, posted announcements, educational events, scholarships opportunities, resource information, professional associations/organizations and credentialing/accreditation boards).

• Develop & maintain necessary documentation forms (R.O.I.'s, client orientation materials, grievance forms, assessment tools, etc.). Orient the counseling staff to new or updated forms or clinical tools.
  
  

  Staffing & Recruitment

• Development & maintenance of all staff position descriptions. Implement employment and termination practices consistent with state & federal regulation in regards to employee rights & non-discrimination standards. Utilize hiring strategies that include counseling staff participation in interview and selection in order to retain quality clinical staff.

• Perform and/or assure new hire orientations, verification of counselor orientation through documented orientation protocols.

• Develop & maintain a safe working environment, implement & educate staff on agency system protocols.

• Develop & maintain staffing resources to insure client safety and quality continuum of care.

• Implement program budget consistent with administrative allocation and regional/national norms for counselor compensation.

VIII. Compliance with Ethical Standards